If we look for solutions it means life is a problem

Qu’est-ce qu’une famille; suivi de, La transcendance en culottes: et autres propos ultra-sexistes (What is a family and Transcendence in the underwear and other ultra-sexists proposals) by Fabrice Hadjadj, a French philosopher, has a lot of answers (not all new) to our questions about technology. Mainly we would label him as catholic/religious thinker, I guess. He writes:  “We should never forget that differences have a dramatic dimension. But it is this drama that ultimately will open the doors to transcendence and mercy.”  (I think here we could read “empathy”). I am wondering if looking at technology in a refraction and not directly (as you do when you look at the sun) could be of some use.